For mid-sized businesses in Indonesia, managing both in-store and online sales efficiently is essential for growth. Shopify POS provides a streamlined solution that connects physical and digital storefronts, helping retailers track inventory, process payments, and manage customer interactions seamlessly. These Shopify POS reviews Indonesia explores how Shopify POS caters to mid-sized businesses in Indonesia, highlighting its features, benefits, and some highlight solution for this system
Highlights:
When searching for a Shopify POS solution, midsized businesses in Indonesia should seek one that not only manages their payments but also offers a comprehensive set of features, such as inventory management, CRM, and loyalty programs, to streamline their operations.
Shopify POS Reviews Indonesia: What They Require
Indonesia’s retail industry is shaped by shifting trends, particularly in online commerce. The gross merchandise value (GMV), representing sales in customer-to-customer (C2C) marketplaces, stood at 65 billion U.S. dollars in 2024 and is projected to reach approximately 150 billion U.S. dollars by 2030.
As digital shopping gains momentum, businesses seek ways to unify online and physical store operations. Shopify POS connects directly with Shopify stores, making it a strong choice for retailers looking to merge their sales channels effectively.
Indonesia’s economy is driven by mobile usage, with more than three-quarters of online shoppers relying on mobile devices for purchases. This shift demands POS systems that support mobile transactions and contactless payments. Moreover, the rise of micro, small, and medium enterprises (MSMEs), which account for 99% of Indonesia’s businesses, highlights the need for affordable and scalable POS systems. Shopify POS Lite, available at no additional cost with Shopify subscriptions, may appeal to these smaller businesses.
Another major factor shaping Indonesia’s POS requirements is the rapid adoption of digital payments. The country has 91 million digital payment users (Statista, 2024), and QRIS (Quick Response Code Indonesian Standard) transactions surged 255% year-over-year. Given this, a POS system must support QRIS and digital wallets like GoPay, OVO, Dana, and ShopeePay to remain competitive.
Shopify POS Features for Midsized Businesses in Indonesia
Shopify POS provides a system that connects sales channels, manages inventory, and processes customer transactions. Midsized businesses in Indonesia looking to integrate both in-store and online sales can use its features to track orders, accept payments, and analyze business performance.
- Omnichannel selling
Selling products across different platforms requires a system that links physical stores, e-commerce websites, and social media marketplaces. Shopify POS connects with the Shopify online store, integrates with platforms like Tokopedia, Shopee, and Lazada, and supports direct sales through Facebook, Instagram, and TikTok. Retailers can keep sales data in one place without handling separate systems.
- Inventory management
Inventory tracking remains one of the biggest challenges for retailers operating in multiple locations or warehouses. Shopify POS updates stock levels in real time and allows store managers to monitor product movement between locations. The system sends alerts when items run low and assigns online orders to the closest store for pickup or delivery.
- Payment processing
Payment processing includes different methods to match customer preferences in Indonesia. Shopify POS supports credit and debit cards, contactless payments, split payments, and store credit. Since Shopify Payments is unavailable in Indonesia, businesses must integrate third-party providers like Midtrans, Xendit, or DOKU to process local transactions.
- Staff management
Employee management tools help store owners set staff permissions based on roles. Cashiers, managers, and administrators can have different access levels to protect business information. The system records employee working hours, tracks individual sales performance, and calculates commissions.
- Reports & analytics
Retailers need accurate business insights to make informed decisions. Shopify POS generates reports on daily sales, profit margins, and customer buying trends. The system helps store owners track best-selling items, plan promotions, and adjust pricing strategies based on actual data.
- CRM & loyalty programs
Customer profiles and loyalty programs encourage repeat purchases. Shopify POS records purchase history and applies discounts based on buying patterns. Stores can run promotions like buy-one-get-one deals and seasonal discounts. Businesses using third-party loyalty apps like Smile.io or Yotpo can integrate them to offer rewards points.
- Mobile solutions
Mobile functionality allows businesses to process sales anywhere. Shopify POS works on iPads, iPhones, and Android tablets. Retailers can use the system for pop-up events, mobile checkouts, and queue-busting solutions to improve customer service.
Midsized businesses in Indonesia considering Shopify POS should evaluate their integration requirements, payment options, and pricing structure before making a decision. While Shopify POS provides a system that connects online and offline sales, additional costs for third-party payment gateways and hardware should be factored into the overall investment.
List of Shopify POS Reviews Indonesia for Midsized Businesses in Indonesia
ConnectPOS
In the list of Shopify POS Reviews Indonesia, ConnectPOS SEA is a point-of-sale system compatible with Shopify, designed for businesses in Indonesia looking for a flexible retail solution. It allows merchants to handle online and offline transactions, keeping sales operations running smoothly across different channels.
Inventory updates in real time, ensuring stock accuracy between physical stores and eCommerce platforms. The system supports various payment methods, including local digital wallets, credit cards, and cash. Its user-friendly interface allows staff to process orders quickly, minimizing checkout delays.
Features:
- Real-time synchronization between online and offline inventory.
- Multi-store management for businesses with several locations.
- Custom promotions, discounts, and loyalty programs to retain customers.
- Offline mode to continue transactions even without an internet connection.
- Flexible tax settings that align with Indonesian tax regulations.
- Barcode scanning and receipt customization for smooth transactions.
- Staff management tools to assign roles and track performance.
- Comprehensive reporting and analytics for data-driven decisions.
- Integration with multiple payment gateways, including Indonesian digital wallets and banking solutions.
- Click-and-collect and home delivery support for omnichannel businesses.
- Mobile POS and Progressive Web App (PWA) to deliver first-class shopping experience.
Compared to Other POS Systems:
ConnectPOS provides strong customization options and works well for businesses needing advanced reporting and multi-store operations. While Shopify POS is more deeply integrated into the Shopify ecosystem, ConnectPOS offers greater flexibility for businesses using different platforms.
Pricing:
Pricing varies based on features and business size, with tailored plans available for enterprises requiring additional support.
WooPOS
WooPOS is a Windows-based desktop retail point-of-sale and inventory management system designed for enterprise-level businesses. It provides a cost-effective solution that integrates e-commerce tools, helping retailers manage stores, transactions, and customer interactions.
This system covers every aspect of retail operations. Businesses can track inventory, manage customer relationships, oversee employees, and run POS systems across different store locations. Over 500 reports and data analysis tools support business decision-making. Transactions and stock levels can be monitored across various outlets without complications. WooPOS includes a range of tools and can be customized to fit specific store needs.
For retailers in Indonesia looking for Shopify POS Reviews Indonesia, WooPOS stands out for detailed inventory control and multi-store management,
Features:
- Organize inventory with detailed tracking options.
- Monitor stock and process transactions across different locations without complications.
- Sync data across stores and add new branches while keeping stock levels updated across all sales channels.
- Connect with Shopify CRM solutions to strengthen customer relationships and improve business insights.
- Support touch screen input, variable pricing, service-based sales, tax calculations, and international currencies.
- Work with barcode scanning for faster transactions.
Compared to Shopify POS:
WooPOS has fewer functions and limited user access when compared to Shopify POS. The pricing is also higher.
Pricing:
WooPOS provides three subscription plans.
- Growth: $179 per month
- Enterprise: $289 per month
- Device Plan: $99 per month
Lightspeed Retail
Lightspeed Retail is a complete POS and inventory management system that handles time-consuming tasks such as employee scheduling and stock management, allowing businesses to focus on customer service and expansion.
The Lightspeed POS system is known for its intuitive design and broad range of functions, making it suitable for various industries. Businesses can track sales, manage stock, and sync customer information between online and offline stores using this Shopify POS integration. Sales data is easy to access, and identifying best-selling products takes minimal effort.
Built-in customer profiles allow businesses to provide personalized service that strengthens client relationships and encourages repeat visits.
Features:
- Easily create and update product variations such as size, color, material, and serial numbers through the matrix system.
- Store and manage customer details for better service.
- Generate detailed reports covering sales, inventory, and employee performance.
- An intuitive and easy-to-use interface for staff.
- Customize workflows to fit business operations.
Compared to Shopify POS:
According to GetApp, Lightspeed Retail has an overall rating of 4.2, while Shopify POS holds a rating of 4.5. Shopify POS provides a broader set of tools and stronger customer support.
Pricing:
Lightspeed Retail offers annual and monthly payment options for each plan.
- Lean: $99 per month with an annual subscription or $119 per month with a monthly plan.
- Standard: $149 per month annually or $179 per month when paid monthly.
- Advanced: $229 per month for an annual subscription or $299 per month for a monthly commitment.
- Enterprise: Contact Lightspeed for pricing details.
Clover
Clover provides POS systems for both physical stores and online retailers, allowing businesses to select the setup that fits their needs.
This system supports restaurants, retail stores, online businesses, and service companies. It handles payments, employee management, and inventory tracking. Everything remains accessible from any location at any time.
Many functions come built-in, so businesses can start operations immediately. It does not charge per employee, making it suitable for larger teams. The cloud-synced system keeps sales, refunds, deposits, and reports updated in real time.
Features:
- Accept orders for pickup or delivery.
- Use digital receipts and one-touch tipping for a faster checkout process.
- Connect with customers and request private feedback.
- Send announcements and promotions through the Clover mobile app.
- Set individual employee access rights based on assigned roles.
Compared to Shopify POS:
Clover focuses on payment processing, while Shopify POS provides tools for tracking and syncing inventory across various sales channels. Businesses that need a straightforward system for inventory and order management may find Shopify POS more suitable.
Pricing:
The Essentials plan costs $14.95 per month and includes payments, order management, inventory tracking, and customer profiles. Higher-tier plans include more inventory and reporting tools. Processing times vary based on the plan.
FAQs about Shopify POS Reviews Indonesia
Does Shopify POS support local payment methods in Indonesia?
Yes, it works with major payment gateways and supports digital wallets, credit/debit cards, and cash transactions in Indonesian Rupiah (IDR).
Can Shopify POS work without an internet connection?
It can process some offline transactions, but full functionality requires an internet connection to sync inventory and process payments.
Where can I find Shopify POS Reviews Indonesia?
Reviews can be found on platforms like Trustpilot, G2, and local business forums where Indonesian retailers share their experiences.
Conclusion
There are several Shopify POS solutions that suit mid-sized businesses in Indonesia seeking a connected retail and e-commerce system. They support real-time inventory tracking, multiple payment options, and online integration. For those researching Shopify POS reviews Indonesia, some systems above help retailers manage operations and customer interactions smoothly.
Looking for a POS solution that provides even more flexibility and customization? ConnectPOS SEA offers advanced features tailored for mid-sized businesses, ensuring smooth omnichannel retail management. Contact us to explore ConnectPOS SEA today to find the best fit for your business needs!
